Delivery & Return

Armadale,Armadale North,Ashburton,Ashwood,Balwyn,Balwyn East,Balwyn North,Blackburn,Blackburn North,Blackburn South,Box Hill,Box Hill North,Box Hill South,Bulleen,Bulleen South,Burnley North,Burwood,Burwood East,Camberwell,Canterbury,Caulfield East,Chadstone,Cremorne,Darling,Darling South,Deepdene,Doncaster,Doncaster East,Eaglemont,East Melbourne,Forest Hill,Glen Iris,Glen Waverley,Glenferrie South,Greythorn,Hawthorn,Hawthorn East,Hawthorn North,Hawthorn West,Heidelberg,Holmesglen,Ivanhoe,Ivanhoe East,Ivanhoe North,Jordanville,Kew,Kew East,Kooyong,Laburnum,Malvern,Malvern East,Malvern North,Mont Albert,Mont Albert North,Mount Waverley,Nunawading,Pinewood,Prahran,Richmond,South Yarra,Surrey Hills,Surrey Hills North,Surrey Hills South,Syndal,Templestowe Lower,Toorak,Windsor.

3002,3079,3084,3101,3102,3103,3104,3105,3107,3108,3109,3121,3122,3123,3124,3125,3126,3127,3128,

3129,3130,3131,3141,3142,3143,3144,3145,3146,3147,3148,3149,3150,3151,3181.

-

Free Pick Up
Available at both Surrey Hills and Richmond stores. Please wait for your collection email before coming in — orders are usually ready within a few hours during business hours. We always aim for same-day pickup, but if stock needs to be transferred between stores, please allow 1–2 business days.

-

Standard Shipping
Orders are dispatched daily around 3pm, Monday to Friday (excluding public holidays) via Australia Post. For higher-value orders, we may use Anonymous Wine Logistics.

Tracking updates are automatically sent by the carrier. No matter who delivers your wine, every order is packed with care — but if anything arrives damaged, email info@purviscellars.com.au and we’ll arrange a replacement or refund for any breakages. Your satisfaction is our priority.

Extreme Heat
During extreme heat, we may hold your order in our temperature-controlled warehouse until it’s safe to dispatch.

-

Melbourne - $9.85/dozen  
3000-3062, 3064-3098, 3101-3138, 3140-3210, 3800-3801, 8000-8999, 9999.

-

(Outer Melbourne, Geelong, Ballarat, Wodonga)
3063, 3099-3100, 3139, 3335-3341, 3427-3443, 3750-3799, 3802-3811, 3910-3920, 3926-3944, 3975-3978, 3980-3983, 3211-3220, 3350, 3353-3356, 3689-3690.

-

Victoria Remote - $19.85/dozen
2648, 2715, 2717-2719, 2731-2739, 3221-3334, 3342-3349, 3351-3352, 3357-3426, 3444-3688, 3691-3749, 3812-3909, 3921-3925, 3945-3974, 3979, 3984-3999.

-

(Sydney, Brisbane, Adelaide, Perth)
1000-1935, 2000-2079, 2085-2107, 2109-2156, 2158, 2160-2172, 2174-2229, 2232-2249, 2557-2559, 2564-2567, 2740-2744, 2747-2751, 2759-2764, 2766-2774, 2776-2777, 2890-2897, 4072-4123, 4127-4129, 4131-4132, 4151-4164, 4169-4182, 4205-4206, 9000-9725, 5000-5113, 5115-5117, 5125-5130, 5158-5169, 5800-5999, 6000-6030, 6036, 6050-6066, 6069, 6076, 6090-6110, 6112-6120, 6147-6160, 6162-6175, 6180, 6182-6206, 6210, 6800-6990, 6992-6996.

-

(Outer Sydney, Gosford, Wollongong, Newcastle, Canberra, Albury, Tweed Heads, Outer Brisbane, Ipswich, Gold Coast, Coolangatta, Sunshine Coast, Outer Adelaide, Outer Perth)
2080-2084, 2108, 2157, 2159, 2173, 2230-2231, 2508-2514, 2555-2556, 2560-2563, 2568-2574, 2745-2746, 2752-2758, 2765, 2775, 2778-2786, 2250-2263, 2500-2507, 2515-2532, 2282-2310, 200-299, 2600-2620, 2900-2920, 1936-1999, 2640-2641, 2708-2709, 2485-2486, 4000-4071, 4124-4126, 4130, 4133-4150, 4165-4168, 4183-4204, 4207-4209, 4270-4299, 4500-4549, 4300-4308, 4210-4224, 4226-4269, 9726-9919, 4225, 4550-4579, 5114, 5118-5124, 5131-5157, 5170-5200, 6031-6035, 6037-6049, 6067-6068, 6070-6075, 6077-6089, 6111, 6121-6146, 6161, 6176-6179, 6181, 6207-6209, 6211-6214, 6991, 6997-6999.

-

(NSW Country, QLD Country, SA Country, WA Country)
2264-2281, 2311-2484, 2487-2499, 2533-2554, 2575-2599, 2621-2639, 2642-2647, 2649-2707, 2710-2714, 2716, 2720-2730, 2787-2879, 4309-4453, 4580-4693, 4454-4499, 4694-4802, 4804-4805, 9920-9960, 4803, 4806-4999, 9961-9998, 2880-2889, 5201-5749, 6215-6700, 6701-6797.

-

Tasmania & Northern Territory - $74.85/dozen
7000-7019, 7050-7053, 7055-7108, 7172, 7248-7254, 7258-7329, 7800-7999, 7020-7049, 7054, 7109-7150, 7155-7171, 7173-7247, 7255-7257, 7330-7799, 800-802, 804-821, 828-851, 853-853, 860-861, 870-871, 873-879, 906-999, 803-803, 822-827, 852-852, 854-859, 862-869, 872-872, 880-905.

-

Unfortunately, we can not deliver to islands (including Norfolk, Flinders and King Island).

-

Returns & Refunds

We offer a 30-day return policy from the date your order is received. Please contact info@purviscellars.com.au before sending anything back — returns sent without prior approval may not be accepted.

If you’ve simply changed your mind or decide the wine/spirit isn’t to your taste, returns may be accepted at our discretion, but the repacking, shipping, and safe return of the alcohol is the customer’s responsibility and cost. Items must be returned unopened and in saleable condition.

If a wine is faulty, damaged in transit, or we’ve sent the wrong item, that’s on us — please contact us right away, and we’ll arrange a replacement, refund, or store credit where appropriate.

Once we receive and inspect the returned goods, we’ll confirm the outcome and process any approved refund back to your original payment method. Refunds typically appear in your account within 3–7 business days, depending on your bank.